Training our Customers in Car Care
How important is our education in car care? For those of us who depend on detailing to pay bills and put the food on the table, incredibly important. How about for car enthusiasts? Just as important!
We know why our personal training and education in proper car care is important. We make a living with our craft and it's a reflection of our personalities and abilities. For the car enthusiast that has paid for paint correction, paint protection film clear bra installation or a paint coating system like CQuartz Finest, Modesta BC-05 or Opti-Coat Pro, it is just as important because that expensive detail should not have to be performed regularly. It should be a longterm value!
Over the last few years I have spent more hours than I can recall reviewing car care with clients after they've paid us to make their car beautiful. Because we've spent so much time with them and provided guides as well as ongoing support via email, text and phone conversations they've not had problems maintaining their automobiles and keeping them looking amazing. We get calls from them not during the ownership of the car we corrected, but rather, when they get a new car. All because they understand that with proper care, the money spent is a true investment.
Our process has produced car enthusiasts who are more qualified to maintain their cars than the majority of professional detailers in business. This hasn't been enough for us though! We've incorporated a truly unique approach to car care AND customer care. Clients that move forward with a paint correction service qualifies for a no-cost hands on detailing clinic at our shop. We believe that an educated automobile owner is the best kind! It's good for our industry and the pockets of our clients that they understand proper car care.
This clinic discusses proper washing and drying technique, wheel/tire/wheel well cleaning technique, tool options, chemical and product selection with an eye on thorough cleaning while being as gentle as possible for the surfaces being cleansed. We haven't just been showing folks how to maintain their beautiful ride. We get our hands dirty together and have a comprehensive approach to learning proper car care. The owners leave feeling refreshed and better prepared to maintain their beautiful car.
It is our aim that Detailed Designs Auto Spa is the hub for healthy car care education in Atlanta and the whole southeast.
Jean-Claude Corcoran - Owner, Detailed Designs Auto Spa